Terms of Service
Please read these terms carefully before using our services. These terms govern your use of Kredmaxx Technologies.
Last Updated: November 7, 2025
These Terms of Service ("Terms") govern your use of Kredmaxx Technologies' services and website.
Introduction
Welcome to Kredmaxx Technologies. These Terms of Service ("Terms") constitute a legally binding agreement between you and Kredmaxx Technologies ("Company," "we," "our," or "us") regarding your use of our website, services, and related offerings.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
Acceptance of Terms
Agreement to Terms
- By accessing or using our services, you agree to be bound by these Terms of Service
- If you do not agree to these terms, you may not use our services
- These terms apply to all users, including visitors, customers, and clients
- We reserve the right to modify these terms at any time with notice
Eligibility
- You must be at least 18 years old to use our services
- You must have the legal capacity to enter into binding agreements
- You represent that all information provided is accurate and complete
- You are responsible for maintaining the confidentiality of your account
Service Description
Our Services
- Web development and design services
- E-commerce solutions and Shopify development
- Mobile application development
- WhatsApp API integration services
- Hosting and DevOps solutions
- Custom integrations and business automation
- Digital marketing and SEO services
- Technical support and maintenance
Service Availability
- Services are provided on an "as is" and "as available" basis
- We do not guarantee uninterrupted service availability
- We may modify or discontinue services with reasonable notice
- Service availability may vary by geographic location
User Responsibilities
Account Security
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Use strong passwords and enable two-factor authentication
- Keep your contact information up to date
Acceptable Use
- Use our services only for lawful purposes
- Respect intellectual property rights of others
- Do not attempt to gain unauthorized access to our systems
- Do not use our services to transmit harmful or malicious content
- Comply with all applicable laws and regulations
Content and Data
- You retain ownership of your content and data
- You grant us necessary licenses to provide our services
- You are responsible for backing up your important data
- You must have proper rights to any content you provide
Payment Terms
Pricing and Billing
- All prices are in USD unless otherwise specified
- Prices may change with 30 days advance notice
- Payment is due according to the agreed payment schedule
- Late payments may incur additional fees or service suspension
Refunds and Cancellations
- Refund policies vary by service type and project stage
- Custom development projects may have specific refund terms
- Subscription services can be cancelled with 30 days notice
- Refunds are processed within 5-10 business days
Taxes and Fees
- You are responsible for all applicable taxes
- Additional fees may apply for international transactions
- All prices exclude applicable taxes unless stated otherwise
- We will provide necessary tax documentation upon request
Intellectual Property
Our Intellectual Property
- We retain all rights to our proprietary technology and methods
- Our trademarks, logos, and branding are protected
- You may not copy, modify, or distribute our proprietary materials
- Any unauthorized use of our intellectual property is prohibited
Your Intellectual Property
- You retain ownership of your original content and data
- We respect your intellectual property rights
- You grant us necessary licenses to provide our services
- We will not claim ownership of your proprietary materials
Third-Party Content
- We may use third-party libraries and frameworks
- Third-party content is subject to their respective licenses
- You are responsible for compliance with third-party terms
- We will inform you of any third-party dependencies
Limitation of Liability
Service Limitations
- Our services are provided "as is" without warranties
- We do not guarantee specific results or outcomes
- We are not liable for indirect or consequential damages
- Our liability is limited to the amount paid for services
Force Majeure
- We are not liable for delays due to circumstances beyond our control
- This includes natural disasters, government actions, and technical failures
- We will make reasonable efforts to minimize service disruptions
- We will provide updates on any significant delays
Service Level Agreement
We are committed to providing high-quality services and maintaining certain service levels:
- Response Time: We aim to respond to support requests within 24 hours during business days
- Uptime: We strive for 99.9% uptime for our hosting and web services
- Project Delivery: We commit to delivering projects according to agreed timelines
- Quality Assurance: All deliverables undergo thorough testing and quality checks
Service level commitments may vary based on the specific service type and project requirements. Detailed SLAs are provided in individual service agreements.
Termination
Either party may terminate these Terms or any service agreement under the following circumstances:
- By You: You may terminate services with 30 days written notice
- By Us: We may terminate services for breach of these Terms or non-payment
- Immediate Termination: We may terminate immediately for serious violations
- Effect of Termination: Upon termination, your right to use our services ceases immediately
Upon termination, you remain responsible for any outstanding payments and must return any confidential information. We will provide reasonable assistance with data migration where applicable.
Dispute Resolution
In the event of any dispute arising from these Terms or our services:
- Good Faith Negotiation: We will first attempt to resolve disputes through good faith negotiation
- Mediation: If negotiation fails, disputes may be resolved through mediation
- Arbitration: Binding arbitration may be used for unresolved disputes
- Governing Law: These Terms are governed by the laws of the United Arab Emirates
- Jurisdiction: Any legal proceedings will be conducted in Dubai, UAE
Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kredmaxx Technologies regarding your use of our services.
No other agreements, representations, or warranties, whether oral or written, will be binding unless specifically incorporated into these Terms.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
Email Us
legal@kredmaxx.com
For legal inquiries and terms-related questions
Call Us
+971 50 387 7199
Speak with our legal team directly
Visit Us
Business Bay, Dubai, UAE
Our registered office address